Shipping policy
Shipping Policy
Thank you for shopping at K-Win London! We want to ensure you are delighted with your purchase. Below are our shipping guidelines to help you understand the process and ensure a smooth experience:
1. Processing Time:
Orders are typically processed within 3-4 days. Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods:
We offer standard and expedited shipping options. Shipping times may vary depending on your location and the chosen shipping method.
3. Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method and your delivery address. Free shipping promotions may apply, and details will be provided at checkout.
4. International Shipping:
We are pleased to offer international shipping. Please note that customs duties and taxes may apply to international orders, which are the customer's responsibility.
5. Delivery Issues:
If you experience any issues with your delivery, please contact us at info@k-winlondon.com, and we will do our best to assist you.
6. Order Changes:
If you need to change your order after placing it, please contact us as soon as possible. We cannot guarantee that changes can be made once the order is processed.
7. Return Shipping:
If you wish to exchange your item(s), please refer to our Exchange Policy for specific return shipping instructions and responsibilities.
If you have any further questions about our shipping policy, please feel free to email us at info@k-winlondon.com.
Standard UK shipping is for domestic destinations.
3–4 business days after processing.
Express delivery for domestic destinations.
Express delivery for domestic destinations.
INTERNATIONAL SHIPPING
We ship worldwide from the United Kingdom.
Worldwide: 10–12 working days after the processing time.
If you have a specific time or date in mind for when you want your order to arrive, please include it in your notes, and we will do our best to accommodate you, but this may not be guaranteed.Please keep in mind that our shipping times only apply after your product has been delivered.